Some thoughts on what good managers do
A good manager:
- Understands staff work with them, not for them. They are a team with mutual respect for each other.
- Is kind, positive and listens to their staff. Being tough and uncompromising is counter productive - it just leads to low morale.
- When they need to talk to a staff member about a problem with their performance they always begin/end by saying something encouraging about the staff-member's work.
- Does not just make demands but supports and encourages staff.
- Builds rapport with staff through everyday chitchat, etc.
- Has a genuine sense of humour.
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