Reflecting on the reference interview
I have always become anxious when students ask me to help them find articles in a database on a certain topic. I'm much more at ease when I get asked if the library has a certain book, then it is a simple yes/no answer. Searching databases effectively is hard. I have had a lot of practice at it but what I have realized is that I don't make it easy for myself. For example, when I'm with people, I rush. I want a quick answer. Part of me just wants to quickly get rid of the person, another part of me really wants to help. This week a student asked me that she wanted to search articles for references in EBSCO on "adult-run teaching models." I knew straight away with such vague sounding terms this was not going to be a good search. I asked the student the right questions like, what do you need this information for? And what exactly do you mean by "adult-run teaching models?" Her answers were not very clear so I went and asked one ...